Sr. PR Executive

Job Title : Cognos BI Developer

Experience : 6+ Years

Location : Bangalore / Hyderabad (Hybrid)

Notice Period : Immediate Joiners Preferred (Candidates serving notice with 10–15 days left can be considered)

Interview Mode : Virtual

Job Description :

We are seeking an experienced Cognos BI Developer with strong data modeling, dashboarding, and reporting expertise to join our growing team. The ideal candidate should have a solid background in business intelligence, data visualization, and performance analysis, and be comfortable working in a hybrid setup from Bangalore or Hyderabad.

Mandatory Skills :

Cognos BI, Framework Manager, Cognos Dashboarding, SQL, Data Modeling, Report Development (charts, lists, cross tabs, maps), ETL Concepts, KPIs, Drill-through, Macros, Prompts, Filters, Calculations.

Key Responsibilities :

1. Understand business requirements in the BI context and design data models using Framework Manager to transform raw data into meaningful insights.
2. Develop interactive dashboards and reports using Cognos Dashboard.
3. Identify and define KPIs and create reports to monitor them effectively.
4. Analyze data and present actionable insights to support business decision-making.
5. Translate business requirements into technical specifications and determine timelines for execution.
6. Design and develop models in Framework Manager, publish packages, manage security, and create reports based on these packages.
7. Develop various types of reports, including charts, lists, cross tabs, and maps, and design dashboards combining multiple reports.
8. Implement reports using macros, prompts, filters, and calculations.
9. Perform data warehouse development activities and ensure seamless data flow.
10. Write and optimize SQL queries to investigate data and resolve performance issues.
11. Utilize Cognos features such as master-detail reports, drill-throughs, bookmarks, and page sets.
12. Analyze and improve ETL processes to enhance data integration.
13. Apply technical enhancements to existing BI systems to improve their performance and usability.
14. Possess solid understanding of database fundamentals, including relational and multidimensional database design.
15. Hands-on experience with Cognos Data Modules (data modeling) and dashboarding.

Customer Experience Executive

Location: Santacruz, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Note - Candidates must be flexible for 6 days and rotational shifts

We are looking for an experienced and dynamic HR Manager to join our team in Noida. The ideal candidate will have a proven track record in human resources, with a strong understanding of best practices, employment laws, and employee engagement strategies. The HR Manager will play a key role in developing and implementing HR initiatives that align with our company's goals and values. Responsibilities: • Develop and implement HR strategies and initiatives aligned with the overall business strategy • Manage the recruitment and selection process, including sourcing, interviewing, and onboarding new employees • Oversee performance management systems to ensure fair and consistent evaluations • Develop and monitor HR policies and procedures to ensure compliance with relevant laws and regulations • Handle employee relations, including conflict resolution, disciplinary actions, and grievance procedures • Plan and conduct employee training and development programs • Manage compensation and benefits programs, including salary benchmarking and employee benefits administration • Maintain employee records and ensure all HR systems are up to date • Foster a positive and inclusive work environment that promotes employee well-being and engagement • Stay updated on HR trends and best practices to continuously improve HR processes Requirements: • Bachelor's degree in Human Resources Management or a related field; Master's degree preferred • Proven work experience as an HR Manager or similar role, preferably in market research or related industry • In-depth knowledge of Indian labor law and HR best practices • Strong leadership and interpersonal skill

We are on a mission to enable businesses to build agile and accountable technology teams that can deliver results in a secure and scalable way. You will be working in one such technology team for our clients across the world.

• Collaborate with front-end and back-end developers and designers to build website following client requirements

• Create clear, simple, and reusable code

• Develop all server-side logic, including data storage to optimize website performance

• Identify programming bottlenecks and bugs and find fixes

• Test, update and validate web applications to be used on different web browsers

• Execute automated testing platforms and system tests

• BSc/BE/BTech in Computer Science, Engineering or a related field

• At least 2+ years of experience with JavaScript and Node.js

• Hands-on expertise in REST, MySQL/PostgreSQL, WebSocket, MongoDB, Redis, etc.

• Familiarity with Docker and AWS infrastructure

• Understanding of data security principles

• Proficiency in JavaScript, web stacks, libraries, and frameworks

• Strong analytical and problem-solving aptitude skills

Senior Oracle Database Administrator

Experience and CTC: 7 to 10 Years (20 LPA- 25 LPA)

Educational Qualification: B.Tech/ MCA

Location: Noida

Notice Period: Immediate to 20 Days

Required Skillsets:

DBA, RAC , RMAN, Perfromance tuning, Backup & recovery, Data guard

Primary Responsibilities

• Oracle database administration and basic understanding of performance Tuning
• Instance tuning, schema management, space management, disaster recovery, data replication, database refresh, and SQL programming and tuning
• Basic Understanding of Oracle RAC
• Basic Understanding of Oracle Data guard
• Understanding of UNIX shell scripting
• Knowledge of upgradation and Migration to higher version
• Should be ready for travel in India and abroad and open for working in any shift
• Good troubleshooting skills required and ability to handle production support
• Sound knowledge of Oracle Database Performance tuning
• Sound knowledge of RMAN backup and recovery procedure
• Ability to work across multiple global sites and working teams is imperative
• Experience with Grid Control, Performance Tuning and Diagnostic packs
• Should have worked on big Oracle development/UAT and production databases
• support across multiple hardware and software platforms including Solaris and AIX, HP-UX, LINUX is desired
• Ability to perform DBA activities that span multiple phases of database application life cycle
• Good understanding of Database performance tuning Oracle 11g & 10g
• Maintain standards and strategies for security, database objects and backup/recovery
• Validate that all physical database designs satisfy business requirements and meet standards to database objects, data integrity, security, performance and recoverability
• Understanding of Operating system like HP-UX, AIX, Solaris, Linux and storage
• Inventory of Best Practices , Automation scripts, SLA and KPI benchmark
• Must be self- motivated and well- organised

About Us:

Developed in formal collaboration with the University of Cambridge in May 2000, HeyMath! is an Ed-Tech company whose mission is to Raise the Game in Maths for school systems around the world. We do this using technology to deliver engaging teaching methodologies and personalised learning paths for students. HeyMath! has been successfully adopted by CBSE schools since 2004, with positive outcomes for the entire ecosystem.

Check us out at www.heymath.com

We plan to work mainly from home in 2022 and the virtual office atmosphere is collegiate, informal and friendly, with small high-impact teams making a difference to customers.

What we are looking for:

Experience in building and re-engineering cloud based solutions on AWS.

Strong knowledge of Object Oriented Programming(OOPS) and design patterns is a must. Hands-on development on Spring MVC framework.

Experience working on Java 8 or above.

Must have very good knowledge of RDBMS such as MySQL and performance tuning of the same.

Exposure to server-side and client-side caching mechanisms. Ability to debug the applications and provide instant workable solutions.

Experience working on Elastic Search / Kafka / Kubernetes or all is a nice to have.

• gathering and analyzing user/business system requirements, Participate in design meetings and consult with clients to refine, test and debug programs to meet business.
• Develop, test and implement new software programs
• Identifying areas for modification in existing programs and subsequently developing these modifications
• Clearly and regularly communicate with management and technical support colleagues
• Design and Applications, Web Sites, Data Communication Processes and User Interfaces
• Writing and implementing efficient code
• Determining operational practicality
• Test, maintain and recommend software improvements to ensure strong functionality and optimization
• Working closely with other developers, UX designers, business and systems analysts
• Analyze user requirements , Make good technical decisions that provide solutions to business challenges
• achieve resolution to outstanding problems or issues
• Communicate effectively and professionally in all forms of communication with internal and external customers
• Possess strong problem solving and decision making skills while using good judgment

About the role:

As a product engineer I/II, you will be responsible for continuous improvement of Cashfree experience for all our customers and end- users. You will dream big but identify and take small steps towards achieving that goal. You will receive great feedbacks at every step of the development cycle from your peers to our customers and end- users.

You may be working on architecting the money disbursement flow or creating most- friendly interface for consumer payment. All our engineers identify as generalist and building products that are useful and delightful are core to our engineering culture.

You're more than a coder. You wil be part of entire product process, from conceptualizing till post- launch evaluation. You should have deep empathy for the users to minimize the gap between what we build and what they need. Have sound judgement to balance between code writing speed and it's maintainability. Knowledge of variety of server- side/ frontend frameworks is desirable but not compulsory