Motion Graphics Designer

Job type - Full-time

Location - Work from Home

Work timings - 12pm - 9PM IST (Monday to Saturday)

Roles & Responsibilities:

• Collaborate with the creative team to develop concepts and storyboards for motion graphics projects
• Design motion graphics for a wide range of purposes, including promotional videos, social media content, presentations, and advertisements
• Have knowledge of software such as Adobe After Effects, Premiere Pro, and Illustrator to produce high-quality animations and visual effects
• Keep abreast of industry trends and best practices in motion graphics design and animation. Work efficiently to meet project deadlines while maintaining high standards of quality and creativity

Requirements:

• Adobe After Effects
• Adobe Premiere Pro
• Final Cut Pro
• Video Editing
• Video Making

Google Form Link - https://forms.gle/sMWjmZ7z3ogAhkTV6

NOTE: For quick evaluation fill out this google form

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

ROLES & RESPONSIBILITIES

·      Creative Logos

·      Banners for Websites & Social Medias

·      Flex Banners

·      Flyer Design

·      Brochure & Pamphlet Design

·      very good understanding of color theory and usage of colors.

·      Test graphics across various media

·      Schedule projects and define budget constraints for Graphic Designer JD

·      Motion Graphics & Video Editing.

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).

● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.

● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.

● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.

● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.

● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).

● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.

● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

● Perform other duties as assigned by management.

The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 

Work Experience Requirement

●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proficient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proficient in Microsoft Excel

● Must be willing to report onsite in Cambodia

Salary Php80,000

INR 117,587

About Us: 

Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. 

We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution.

At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking.  

We are looking for a Senior Data Scientist who is enthusiastic about using data and technology to solve complex business problems. If you're passionate about leading and helping to architect and develop thoughtful data solutions, then we want to chat. Are you ready to revolutionize the small business banking industry with us?

About the Role: (specific to the role-- describe the role activities/duties, who they interact with, what they are accountable for, how the role operates in the team, department and organization)

• Build and manage predictive models focussed on credit risk, fraud, conversions, churn, consumer behaviour etc
• Provides best practices, direction for data analytics and business decision making across multiple projects and functional areas
• Implements performance optimizations and best practices for scalable data models, pipelines and modelling
• Resolve blockers and help the team stay productive
• Take part in building the team and iterating on hiring processes

Requirements for the Role: (these are specific to the role-- technical skills and requirements to fulfill the job duties, certifications, years of experience, degree)

• 4+ years of experience in data science roles focussed on managing data processes, modelling and dashboarding
• Strong experience in python, SQL and in-depth understanding of modelling techniques
• Experience working with Pandas, scikit learn, visualization libraries like plotly, bokeh etc.
• Prior experience with credit risk modelling will be preferred
• Deep Knowledge of Python to write scripts to manipulate data and generate automated  reports

How We Define Success: (these are specific to the role-- should be tied to performance management, OKRs or general goals)

• Expand access to data driven decision making across the organization
• Solve problems in risk, marketing, growth, customer behaviour through analytics models that increase efficacy

Nice To Have, but Not Required:

• Experience in dashboarding libraries like Python Dash and exposure to CI/CD 
• Exposure to big data tools like Spark, and some core tech knowledge around API’s, data streaming etc.

Novo values diversity as a core tenant of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. 

• We run functional teams based on the SCRUM methodology and are a fairly Agile environment, with 2-week sprints and teams with a minimum of 2 developers (preferably 3) plus a Platform Owner.
• Sprints cannot be interrupted and work is planned out well in advance to keep stress down to a minimum.

• Line by line code reviews for every pull request on Gitlab maintains code quality, and keep everyone in the loop & learning.
• At least 2 people working together on every project (collaborating not pairing)

• Swift is strongly preferred
• Experience with clean architecture, MVVM, and other design patterns
• Master Storyboards and auto layouts
• Familiar with RESTful web service
• Experience with Static Frameworks
• Great logic and problem-solving skills
• Practical understanding of Continuous Integration and Delivery

• A resume in pdf format. Include into your resume the links to software, mobile apps, your coding samples so we can see proof of your talents.

Hi ,

Greetings from ToppersEdge.com India Pvt Ltd

We have job openings for our Client. Kindly find the details below:

Work Location : Bengaluru(remote axis presently)later on they should relocate to Bangalore.

Shift Timings – general shift

Job Type – Permanent Position

Experience – 3-7 years

Candidate should be from Product Based Company only 

Job Description

We are looking to expand our DevOps team. This team is responsible for writing scripts to set up infrastructure to support 24*7 availability of the Netradyne services. The team is also responsible for setting up monitoring and alerting, to troubleshoot any issues reported in multiple environments. The team is responsible for triaging of production issues and providing appropriate and timely response to customers.

Requirements

• B Tech/M Tech/MS in Computer Science or a related field from a reputed university.
• Total industry experience of around 3-7 years.
• Programming experience in Python, Ruby, Perl or equivalent is a must.
• Good knowledge and experience of configuration management tool (like Ansible, etc.)
• Good knowledge and experience of provisioning tools (like Terraform, etc.)
• Good knowledge and experience with AWS.
• Experience with setting up CI/CD pipelines.
• Experience, in individual capacity, managing multiple live SaaS applications with high volume, high load, low-latency and high availability (24x7).
• Experience setting up web servers like apache, application servers like Tomcat/Websphere and databases (RDBMS and NoSQL).
• Good knowledge of UNIX (Linux) administration tools.
• Good knowledge of security best practices and knowledge of relevant tools (Firewalls, VPN) etc.
• Good knowledge of networking concepts and UNIX administration tools.
• Ability to troubleshoot issues quickly is required.