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http://www.gevme.com/?utm_source=JobAd&;utm_medium=StartupAsia&utm_campaign=JobAd">GEVME is a culmination of nearly 10 years of experience in helping Event Organisers with their technology needs. Focusing on event data management as the core, we power the end-to-end management of events through our various software capabilities, ranging from email marketing, online registration and ticketing, to on-site check-in. GEVME is already powering events such as Fintech Festival Singapore, IE Singapore Events, Forbes Global CEO Conference , Starbucks Coffee Singapore, Singapore International Water Week and World Cities Summit to name a few. 

We are on the lookout for a Support Representative, who will be the face of our company in terms of making advocates out of our end-users who are using our platform to organise their events. 

You should:

• Have a technical background with knowledge of HTML / CSS / JS / jQuery and ideally Reactjs
• Excellent communication skills, detail-oriented, and strong understanding of client requests
• Possess a can-do attitude who loves to interact with clients both face-to-face as well as online
• Have a general understand of the online space, including Software-as-a-Service (SaaS)
• Love to read up on anything online, be it social media, technological trends or the latest marketing techniques

• Strengthen client relationship by being the go-to-person for client challenges relating to the platform
• Manage customer service inquiries and technical issues through clear communication to keep track of support tickets and status 

• Train and guide customers with the on-boarding process on GEVME
• Acts as the "Voice of the Customer" by providing feedback to the development team on customer pain points

• Establish great relationships with internal stakeholders (Project, Product, Sales etc.) to achieve customers' goals
• Remain positive in challenging scenarios and inspire internal partners to do great work

• Assist Professional Services Team with ongoing customer deliverables if assigned 
• Act as Coordinator for long-term DIY users for specific ad-hoc requirements 

• Maintain the Support Portal with articles that will help with the client on-boarding process
• Post periodic best practices articles to help provide useful tips to our clients and users

• Diploma/ Degree in IT or equivalent computer sciences 
• Strong communication skills, who excel in managing clients face-to-face or online
• Past experience in front facing function such as Account Management, or Customer Support roles 
• Minimum 1-2 years experience in Customer Support related roles
• Independent, highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight
• Excellent interpersonal skills with positive outlook
• Experience with any other event management and support tools a huge plus point
• HTML / CSS / JS / jQuery + ideally Reactjs (bonus)

About Company:

Gevme is a fast-growing company based in Singapore providing an omnichannel business event platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise events for some of the biggest brands. 

The flexibility of the platform provides them with limitless possibilities to turn any event idea into reality. Gevme has powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, the Singapore Government, Forbes and MasterCard.

We are a product company with a strong engineering and family culture; we are always looking for new ways to empower event professionals through technology and data. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Job Description:

We are looking for a talented and creative Graphic Design Intern to join our dynamic team. The ideal candidate will be responsible for creating visually appealing and engaging designs that enhance the overall brand experience and promote it. As a Graphic Designer at Gevme, you will work collaboratively with the marketing and project management teams to produce high-quality design assets.

Join us if you want to become part of a vibrant and fast-moving ​product company ​that's on a mission to connect people around the world through event technology..

Key Responsibilities:

• Create visually compelling designs for various digital and print media, including brochures, social media graphics, websites, and email campaigns.
• Develop and maintain a consistent and attractive visual identity for our brand, ensuring all designs align with our company's style guidelines.
• Collaborate with cross-functional teams to understand project requirements, goals, and timelines, and translate them into effective design solutions.
• Stay up-to-date with the latest design trends, tools, and technologies to improve the quality and impact of our design work continuously.
• Produce event-specific design materials such as event banners, signage, badges, and promotional merchandise.
• Ensure all design projects are completed on time, meeting established deadlines, and within budget constraints.
• Provide creative input and ideas for enhancing the overall brand experience and marketing strategies.

Qualifications:

• Bachelor's degree in Graphic Design, Fine Arts, or a related field (or equivalent work experience).
• Proven experience as a Graphic Designer with a strong portfolio showcasing your design skills and creativity.
• Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).
• Working knowledge of Figma and Wordpress website design.
• Knowledge of web design and experience with UI/UX design is a plus.
• Strong understanding of design principles, layout, color theory, and typography.
• Excellent communication and teamwork skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Strong attention to detail and a passion for producing high-quality work.

Duration: 3-6 Months

Stipend: 10-15K INR

About Company:

GEVME is a Singapore-based fast-growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetize virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality.

We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management.

We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Job Summary:

We're seeking a versatile Designer proficient in Figma and experienced with WordPress websites. The role focuses primarily on creating social media content, with additional responsibilities in various design areas.

Key Responsibilities:

• Create engaging social media visuals and graphics
• Design website illustrations
• Develop newsletters and whitepaper layouts
• Update and maintain WordPress websites
• Create UI elements for web and mobile applications
• Design marketing collateral (brochures, flyers, business cards)
• Produce infographics and data visualizations
• Develop icon sets for products and interfaces
• Design presentation templates and slide decks
• Create email marketing templates
• Produce product mockups and packaging designs

Requirements:

• Proficiency in Figma
• Experience with WordPress content management
• Ability to design for multiple formats (social media, print, web)
• Familiarity with brand guidelines and their application
• Effective time management skills

Preferred Qualifications:

• Portfolio showcasing social media designs, website illustrations, and marketing materials
• 3+ years of design experience in a technology company
• Knowledge of current design trends in UI/UX and social media

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

JD

• 2-7 years of experience with client-side JavaScript (React/Angular) , CSS, HTML (we have openings at various experience levels ranging from mid-level to senior)
• Building world-class, highly responsive consumer web applications and websites, with a focus on front-end components
• Collaborating with team members to create technical solutions and solving problems
• Developing prototypes as well as industrial-strength products with ease and flexibility
• Practicing test-driven development (unit testing, integration testing)
• Learning new things (every day!)

• Close new business consistently at or above quota level
• Become an expert in event technologies
• Serve as a brand enthusiast for GEVME’s suite of products and solutions
• Follow up on highly qualified inbound leads at event organisers and agencies
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with marketing and IT departments to execute event management strategy as the organisation introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

• 4 years experience Software or Technology Sales
• Experience within a sales team that produces and exceeds their goals consistently
• Experience in a startup environment is a bonus
• 2 years of selling experience operating within a web technologies or innovative online product environment
• A sharp focus on your goals
• Emotional intelligence
• A powerful work ethic
• Tons of energy, passion, humor, compassion, and enthusiasm
• Superior communications skills
• Exceptional closing skills

About Company:

​GEVME is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast-moving product company that's on a mission to connect people around the world through events.

Do check out our platform GEVME.

Location: Remote/Work From Home

What you'll be doing:

• Writing reusable, testable, and efficient code in Node.js for back-end services.
• Ensuring optimal and high-performance code logic for the data from/to the database.
• Collaborating with front-end developers on the integrations.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Preparing technical specification documents for the developed features.
• Providing technical recommendations and suggesting improvements to the product.
• Writing unit test cases for APIs.
• Documenting code standards and practicing it.
• Staying updated on the advancements in the field of Node.js development.
• Should be open to new challenges and be comfortable in taking up new exploration tasks.

Skills:

• 4-6 years of strong proficiency in Node.js and its core principles.
• Experience in test-driven development.
• Experience with NoSQL databases like MongoDB is required
• Experience with MySQL database
• RESTful/GraphQL API design and development
• Docker and AWS experience is a plus 
• Extensive knowledge of JavaScript, PHP, web stacks, libraries, and frameworks.
• Strong interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude
• Experience with version control system like Git
• Knowledge about the Software Development Life Cycle Model, secure development best practices and standards, source control, code review, build and deployment, continuous integration